Close this search box.
Close this search box.

Empower your team

Talk. Meet. Message. Collaborate.

Best of breed solutions for your colleagues and customers from Odessi

Home » Telecom Solutions » Business Telephone Systems

Business Phone Systems

Having problems connecting with your clients?

Missed calls with clients can be a major issue for businesses without reliable business phone systems. Poor call quality, difficulty connecting with customers, and other technical issues can prevent businesses from providing the best customer service.

As technology continues to evolve, it is important for businesses to stay ahead of the curve and find ways to connect with their customers in the future. By utilising AI-enabled solutions, such as call routing and automated customer service systems, businesses can ensure that they are able to provide timely and reliable support to their customers.

 In addition, AI-powered solutions can help businesses improve their overall call quality by reducing dropped calls and providing a more seamless experience for their customers.

Why Choose Odessi Group

Our Business Phone Solutions

As an aggregator and vendor of all major business phone systems, we match relevant products to your business needs, providing you with ultimate value.

Avaya Cloud Solutions

AVAYA Cloud and
On-Premise Solutions

  • Chat, meet, call, and collaborate from anywhere, anytime.
  • Leading Team Management Platform.
  • Over 15 million calls per minute.

Complete Cloud or On-Prem system to streamline your communication, no matter your size or business.

Workspace For Team

All-in-one workspace for all your team and customers.

  • Reliable, integrated, global, and smart business phone systems
  • 100% uptime SLA, easily grow your team and integrate with other major workspaces.

With smart AI, you can instantly transcribe meetings, take notes, analyse caller sentiment, and coach your team in real-time.

Unified IT
Eclipse Uc Logo

Conquer team and client communication.

  • Unified Communications as a Service (UCaaS)
    Over 20 versatile integration options
  • Streamlined customer experience
  • State-of-the-art business communication systems
  • Transform your business and develop core agility.

Talk to Odessi Group to identify if ECLIPSE UC is the right solution for your business.

Video Conferencing Solutions
Microsoft Teams Logo

Upgrade your business capabilities to the next level.

  • Unified Communications as a Service (UCaaS)
    Leading Collaboration solutions
  • Integrated from Microsoft 365 suite for enhanced functionality
  • Smart reporting tools
  • Omni-channel solutions.

Odessi Group will match your business needs to the communication system that will bring you the most results.

Video Conferencing Solutions Sydney
Yealink Small Logo

Cutting-edge headsets, video, conferencing.

  • Voice and video solutions
  • Conference room and Microsoft Teams Rooms solutions

YEALINK is one of our core partners when it comes to delivering bespoke Unified Communications solutions.

Cloud Based Video Conferencing
Jabra Logo

Power your business communication with market leading voice and video hardware solutions.

  • Both wired and wireless headsets
  • Conference speakers
  • Videoconferencing solutions

Talk to Odessi Group to identify if JABRA is the right solution for your business.

Unified Communications
Poly Logo

Poly powers Odessi Group’s Unified Communications stack.

  • Works with Microsoft Teams and Skype
  • Voice and video collaboration on a more human level
  • IP Cordless or Desktop Headsets
  • Audio and video business communication systems.

Talk to Odessi Group to identify if POLY is the right solution for your business.

Phone System For Business

Phone System For Business

Your business and the market in which you are operating in, is constantly evolving at an ever-increasing rate, and so is the technology that powers it.

Choosing the right business phone system that caters for your current and future needs can be tough. That’s why we tailor telecom solutions from our best-in-class vendors that caters to your business goals and budget.

Odessi Group delivers bespoke Business phone Systems for businesses looking to scale.

Your business and the market in which you are operating is constantly evolving at an ever-increasing rate, and so is the technology that powers it.

Choosing the right business phone system that caters for your current and future needs can be tough.That’s why we tailor telecom solutions from our best-in-class vendors that cater to your business goals and budget.


Check Our Phone System Features

Auto Attendants

Auto attendants provide a voice menu system that eliminates the need for an operator or receptionist to answer calls.

Auto attendants also provide a more professional feel as callers don`t have to wait for someone to pick up the phone.


Voicemail is an essential tool for staying connected with your clients and colleagues.

Receive voicemail and messages anywhere, anytime in your inbox on any computer, laptop or mobile device.

Direct Inward Dialing

Direct Inward Dialing (DID) is a system that allows businesses to route incoming calls directly to the right destination.

This helps businesses save time and money by routing calls directly to the desired extension without having to manually transfer them.

Call Recording

Call recording is a great way to ensure that your business provides the best customer experience.

It allows you to record and save your phone conversations in digital audio format, so you can easily recall important conversations if needed.

Call Conferencing

Call conferencing can be a powerful tool for businesses to collaborate remotely and stay connected.

With high quality video calls, virtual meetings with colleagues can produce the best results for your business.

Call Reports

Call reports are an important part of any business’s operations.

They provide a comprehensive overview of phone usage, including incoming and outgoing calls, messages, costs, and other related information.

With the help of special software and hardware

Stay connected

Make and receive calls on the go. With a business phone desk, you can easily stay in touch with your customers no matter where you are or what device they are using.

In today’s digital age, staying connected with your customers is essential for business success.


SIP (Session Initiation Protocol) allows the transmission of real-time communications, such as audio and video streams over IP networks.

It also supports features like call forwarding, caller ID, call waiting, and other services typically associated with traditional telephone systems.

Bespoke solutions tailored to your business needs

Video Conferencing (VC)

High-quality Video Conferencing software is critical to your success, especially in today’s digital world.

If you’re looking to improve the efficiency of your remote communication, consider the crystal-clear audio and Video Conferencing solutions from Odessi Group.

Unified Communications (UC)

Voice, video, chat, and email across multiple devices must be seamlessly integrated into one central system – your Unified Communications Solution.

Let Odessi Group’s consultants and technicians find the best possible fit for your business needs.

Odessi Group Advantage

The Odessi Group Advantage

Budget-friendly, end-to-end solutions customised for your business.

Hybrid connectivity powered by the major telecom providers in Australia on a single seamless network topology and invoice.

A wide range of On-Prem, PBX, Cloud, VoIP, Call centre solutions or NBN solutions that are best in class, that allows us to identify and deliver the right sized telephony solution for your business.

Why Choose Us?

At Odessi Group, we believe that having reliable and cost-effective business phone systems is essential for small businesses to maximise productivity. We provide a range of business telephone systems that are designed to meet the needs of large, medium and small businesses.

Our solutions are easy to use, secure and reliable, helping businesses stay connected with their customers and employees. With our business phone solutions, we can ensure that your team can communicate effectively and efficiently no matter where they are located.

Furthermore, we understand the importance of having a reliable communication system in place for businesses to succeed. Which is why we strive to provide bespoke business phone solutions in Australia for the market.
Phone System For Business
Telstra Logo 1
Optus Logo 1
TPG Logo Small
Over The Wire Logo
Dialpad Logo
Microsoft Teams
Avaya Logo

Tell us about your business needs

We help businesses connect with the future in Australia nationwide.

Connect with the future now.

For more information or for an obligation free consultation, contact us today.

Frequently Asked Questions

Usually, the best video conferencing software will have either End-to-End encryption or E2EE encryption (which is not complete, but it’s better than standard). Nevertheless, you will need additional security measures if you want to be completely safe. 

At Odessi Group, we provide cutting-edge cybersecurity software, ultimately giving you a bespoke solution to satisfy all your business communication system needs. 

Polycom and Plantronics came together in March of 2018 with a new brand identity. Their mission is to join their forces and focus on delivering effective and efficient business communication systems for modern companies. 

DECT offers 64-bit encryption, Bluetooth has 128-bit encryption. In reality, the probability of someone listening in on your conversations through either DECT vs Bluetooth is equal to almost zero. 

DialPad is a very popular business communication system. Some of the major companies that use DialPad include Quora, TED, Crunchbase, ShipEX, Xero, and many more.

If you are worried about DialPad not working during a phone call, you have nothing to worry about. In fact, DialPad has many integration options to power your business communication systems. Most importantly, DialPad can integrate with Microsoft Teams, allowing you to make calls through Teams, even with your DialPad number.  

DialPad also works with Google Workspace, Salesforce, Zendesk, Zoom, Miro, Zoho CRM, and more. 

Voice over IP (VoIP) solutions can take many shapes and forms. One of those forms is the AVAYA PBX business phone system that allows you to make calls through the internet if you have SIP Trunking systems set up. 

One of the advantages that DialPad holds over AVAYA is its ability to give real-time conversational support prompts, smart popup reminders, and much more during phone calls. Even though AVAYA hosts many amazing tools, this puts DialPad ahead in the DialPad vs AVAYA debate.  

It is also important to remember that every company has different needs, goals, and requirements. If you want to find out which one is better for your business communication system needs, speak to Odessi Group’s consultants today. 

As an aggregator, Odessi Group is a vendor of all the major Business Phone System providers. We match you with the right solution, giving your business exactly what it needs to meet its goals. 

UC stands for Unified Communications, which is the integration of all your business communication systems into one digital workspace. On the other hand, we have MS Teams, which is a UC software in itself. If you are looking for a UC solution, MS Teams can be an amazing option for your business.