Missed calls with clients can be a major issue for businesses without reliable business phone systems. Poor call quality, difficulty connecting with customers, and other technical issues can prevent businesses from providing the best customer service.
As technology continues to evolve, it is important for businesses to stay ahead of the curve and find ways to connect with their customers in the future. By utilising AI-enabled solutions, such as call routing and automated customer service systems, businesses can ensure that they are able to provide timely and reliable support to their customers.
In addition, AI-powered solutions can help businesses improve their overall call quality by reducing dropped calls and providing a more seamless experience for their customers.
As an aggregator and vendor of all major business phone systems, we match relevant products to your business needs, providing you with ultimate value.
Complete Cloud or On-Prem system to streamline your communication, no matter your size or business.
With smart AI, you can instantly transcribe meetings, take notes, analyse caller sentiment, and coach your team in real-time.
Talk to Odessi Group to identify if ECLIPSE UC is the right solution for your business.
Odessi Group will match your business needs to the communication system that will bring you the most results.
YEALINK is one of our core partners when it comes to delivering bespoke Unified Communications solutions.
Talk to Odessi Group to identify if JABRA is the right solution for your business.
Talk to Odessi Group to identify if POLY is the right solution for your business.
Your business and the market in which you are operating in, is constantly evolving at an ever-increasing rate, and so is the technology that powers it.
Choosing the right business phone system that caters for your current and future needs can be tough. That’s why we tailor telecom solutions from our best-in-class vendors that caters to your business goals and budget.
Odessi Group delivers bespoke Business phone Systems for businesses looking to scale.
Your business and the market in which you are operating is constantly evolving at an ever-increasing rate, and so is the technology that powers it.
Choosing the right business phone system that caters for your current and future needs can be tough.That’s why we tailor telecom solutions from our best-in-class vendors that cater to your business goals and budget.
Make and receive calls on the go. With a business phone desk, you can easily stay in touch with your customers no matter where you are or what device they are using.
In today’s digital age, staying connected with your customers is essential for business success.
High-quality Video Conferencing software is critical to your success, especially in today’s digital world.
If you’re looking to improve the efficiency of your remote communication, consider the crystal-clear audio and Video Conferencing solutions from Odessi Group.
Voice, video, chat, and email across multiple devices must be seamlessly integrated into one central system – your Unified Communications Solution.
Let Odessi Group’s consultants and technicians find the best possible fit for your business needs.
Budget-friendly, end-to-end solutions customised for your business.
Hybrid connectivity powered by the major telecom providers in Australia on a single seamless network topology and invoice.
A wide range of On-Prem, PBX, Cloud, VoIP, Call centre solutions or NBN solutions that are best in class, that allows us to identify and deliver the right sized telephony solution for your business.
Usually, the best video conferencing software will have either End-to-End encryption or E2EE encryption (which is not complete, but it’s better than standard). Nevertheless, you will need additional security measures if you want to be completely safe.
At Odessi Group, we provide cutting-edge cybersecurity software, ultimately giving you a bespoke solution to satisfy all your business communication system needs.
Polycom and Plantronics came together in March of 2018 with a new brand identity. Their mission is to join their forces and focus on delivering effective and efficient business communication systems for modern companies.
DECT offers 64-bit encryption, Bluetooth has 128-bit encryption. In reality, the probability of someone listening in on your conversations through either DECT vs Bluetooth is equal to almost zero.
DialPad is a very popular business communication system. Some of the major companies that use DialPad include Quora, TED, Crunchbase, ShipEX, Xero, and many more.
If you are worried about DialPad not working during a phone call, you have nothing to worry about. In fact, DialPad has many integration options to power your business communication systems. Most importantly, DialPad can integrate with Microsoft Teams, allowing you to make calls through Teams, even with your DialPad number.
DialPad also works with Google Workspace, Salesforce, Zendesk, Zoom, Miro, Zoho CRM, and more.
Voice over IP (VoIP) solutions can take many shapes and forms. One of those forms is the AVAYA PBX business phone system that allows you to make calls through the internet if you have SIP Trunking systems set up.
One of the advantages that DialPad holds over AVAYA is its ability to give real-time conversational support prompts, smart popup reminders, and much more during phone calls. Even though AVAYA hosts many amazing tools, this puts DialPad ahead in the DialPad vs AVAYA debate.
It is also important to remember that every company has different needs, goals, and requirements. If you want to find out which one is better for your business communication system needs, speak to Odessi Group’s consultants today.
As an aggregator, Odessi Group is a vendor of all the major Business Phone System providers. We match you with the right solution, giving your business exactly what it needs to meet its goals.
UC stands for Unified Communications, which is the integration of all your business communication systems into one digital workspace. On the other hand, we have MS Teams, which is a UC software in itself. If you are looking for a UC solution, MS Teams can be an amazing option for your business.